Grand Cave Motomachi

Not suitable for families or if you are driving. Worst experience, wouldn't be coming back again.

初めてこのタイプの宿泊施設を利用される方は悩むと思います。 朝、シャワーを浴びていたらお湯が出なくなり、客室にあるファイルを見ましたが、解決できる状況ではなく…建物の外まで確認に行きましたがわからず…結局、時間が経ってお湯が出たので良かったですが…。 家族で宿泊しましたが、一歩間違えば大喧嘩クラスです。 レンジの各部屋設置などいい面も多々あります。慣れればとても良いホテルですが初見さんにはハードルが高いかも知れません。 狭さは否めませんが、夫婦&中高生の男の子2人の4名で楽しく泊まれました。

The room is small for 4 people, though it offer 4 beds. Heater cannot work well to warm the floor level beds. Towels are not allowed to change throughout your stay unless you pay more. No cleaning of rooms, no clearing of rubbish except when you manage to get the cleaner. No lift to the rooms except long staircase. No convenience way to call the hotel except through local line.

The accommodation has 5 rooms: ABCDE. Rooms A and E are the same; we got A, which was quite cramped. The price is the same, just different room types. Rooms BCD are larger. When booking, you'll see clear pictures of BCD. The pictures of AE are unclear ( UNCLEAR); they use confusing photograpic techniques, leading to misunderstandings. Even on the mini Ipad check in still use BCD room picture .if you don't look closely, you'll think it's room BCD. Regardless of the room type, they are all small. We got room A as a family (parents and child). My wife and child always sleep together so a small room isn't a problem as long as the beds are next to each other, like BCD. When booking, you won't see a room layout, and you won't be able to choose A-D; the accommodation assigns rooms based on that. Room AE is almost invisible, with only one picture. It's not suitable for families. We tried to change to room BCD, but it wasn't possible; it was probably fully booked. The check-in process was difficult and confusing. It required touching a screen, not a code, and needed to be entered twice. After entering the code, you had to follow with the letter E. The screen showed A and E, but the password provided didn't explain how to use the screen or what letters to follow. The stairs are very steep; be careful. Those with luggage should consider whether they can lift it. We had to call the accommodation to explain that our room didn't match the pictures. We wasted almost half an hour trying to communicate but couldn't understand each other. In the end, we reluctantly decided to stay. The next morning, we happened to meet the cleaning lady. She couldn't speak English but connected us to a man who seemed to be a different person from the one we'd spoken to the day before. This man spoke English very well and seemed capable of helping us. However, he spoke to us rudely, saying we had no right to speak to the cleaning staff and using an unpleasant tone. We explained that we didn't know who else to talk to as there was no one else around, so we had to ask for help. It was a huge hassle. The accommodation wouldn't let us contact them again and we couldn't cancel the reservation. Ultimately, we were forced to stay, with my wife and child crammed onto one bed for four nights. It was a very unpleasant experience.

Passage éclair, un peu petit comme espace je pense pour 4 personnes, c'est un dortoir disont. À la base nous avions réservé pour 5 personnes, mais seulement 4 lits, heureusement que la 5 eme personne était un enfant de 4 ans qui pouvait dormir avec un de ses parents... Trop petit à notre goût pour 4.

通り沿いの為、飲み終わりの人の声が夜でも聞こえるのが気になった。大人だけであれば、歩いてすぐに中華街や飲食店が近いので良いと思う。施設が狭い。値段なりかもしれないが、スーツケースを広げるのに一苦労。

石川町駅から近く 下がコンビニと利便が良く、 洗濯機もあり、良い家族旅行が出来ました。

Это было необычное место для проживания: очень маленькая комната с четырьмя двухъярусными кроватями, крошечной ванной и кухней, на один пролет вверх по лестнице с улицы, без персонала на месте и со сложной системой регистрации. Было очень трудно найти места, чтобы положить отдельные части багажа, и трудно было передвигаться друг вокруг друга или сидеть где-либо, кроме кроватей. Использование ванной комнаты, переодевание и переупаковка были немного похожи на балет. Главным преимуществом было расположение напротив железнодорожной станции, в непосредственной близости от Чайнатауна Иокогамы и торгового/ресторанных районов Ямате.