Chuanhang Golden Panda Grand Hotel 3*: a hotel near Beijing airport with a free shuttle.

This hotel is absolutely terrible. It looks decent in the pictures, but in reality... I understand it's a 3-star hotel, but still. The breakfasts are absolutely terrible, catering exclusively to Chinese travelers, even though the hotel is near the airport, meaning foreigners are also there on transfers. I'll never set foot in this hotel again. Overall, I've come to the conclusion that hotels near Beijing Capital Airport leave much to be desired. Make your connections at Daxing Airport; the standard of hotels there is far superior.

Close to the airport, but the service is very weak and the check in was not smooth. It took around 20 minutes to check in.

The booking seemed good, and the room was indeed large, but the bathroom cleanliness needs improvement. It was only large; otherwise, it wasn't as good as a budget chain hotel. The receptionist's service was mediocre; it felt like I was staying for free. I won't stay there again.

The sink was dirty; there was a lot of grime in the middle drain hole, and the sides were also covered in dirt and hadn't been cleaned. The attention to detail was poor.

The hotel smells terribly of cigarettes. And the air conditioning is noisy. There is a free shuttle.

I booked a deluxe king room, but the welcome fruit was just a rotten apple. I ordered takeout and left it at the front desk, but it took about 40 minutes to arrive at my room. The front desk service was extremely poor. After clearly stating that I had checked out and returned the room key, they repeatedly asked if it hadn't been returned. When I went back to retrieve my belongings, the front desk staff were arrogant and perfunctory. I suggest they provide proper training before reopening. The restaurant specializes in Sichuan cuisine, but the food wasn't authentic. The "fish-fragrant shredded pork" only contained pork and wood ear mushrooms—truly unbelievable.

This hotel is absolutely awful. I was furious from the moment I called them to arrange airport pickup. The automated customer service answered the phone, but after a nearly 10-second pause, it asked if I wanted to book a room or a restaurant, and then told me to press 0 for human assistance. As a hotel near an airport, shouldn't the most common reason someone calls you be someone picking you up from the airport? Why wasn't that option available? After pressing 0, there was still no response, and after another 10 seconds, the call ended automatically. You have to press 0 followed by a # to get through, but the automated customer service never mentioned pressing #. Haha, you have to figure it out yourself, otherwise you can forget about contacting the hotel. For such a large hotel, this is ridiculous! After making four calls, I suddenly realized I had to press # and finally got through. Then I waited at the entrance for 20 minutes before a minibus finally arrived. The minibus driver didn't lift a finger the whole time; he just watched me carry my luggage and ignored me completely. And the seats were so narrow! My small carry-on suitcase wouldn't even fit, and I had to hold onto both suitcases the whole way. Finally, after a bumpy ride, I arrived at the hotel. I checked in and told customer service my flight was tomorrow morning at 8:30. They only offer airport shuttle service on the hour, so that's 6:00. Around 7 o'clock, I learned that there was a minibus that shuttled between Terminal 3 and Terminal 2, taking Terminal 3 first and then Terminal 2, haha. I'm not exaggerating when I say that even budget hotels offering airport transfers for 100 RMB a night have better service than this. Then came the biggest problem. After I clearly told the front desk that my flight was at 8:30, they said, "Then let's take the 6 o'clock one." I thought, "Early is better," and said, "Okay, 6 o'clock then." It's my fault for not setting my alarm properly. I set it for 6:40, 6:45, and 6:50, and I was an hour late, but the front desk should have reminded me. They called at 6:30, saying, "Sir, you're late. How about taking the 7 o'clock one?" I said, "That's definitely not possible. We need to leave some leeway. Please find a car to take me there quickly." The front desk said they didn't have any cars, haha, and told me to leave at 7 o'clock or take a taxi myself. 666, that's too much! I immediately got up, hailed a taxi, got dressed, and went downstairs. Then the front desk called again, saying, "Sir, let me call you a car." I didn't even want to answer. I hung up and left as soon as I could. Why didn't they do that earlier? The service at this hotel is truly appalling. The restaurant is terrible and ridiculously expensive. They even charged extra for breakfast, and the front desk told me that breakfast starts at 6 am, so I probably wouldn't get any. They offered to give me milk and bread instead. I said okay, but in the end, I never received a thing. Hahaha, this is what a 300+ yuan hotel is like! In conclusion, your service is ************. Booking your hotel is something I deeply regret. It's pure ***

As a transit hotel near the airport, it's generally quite good. However, the quality of the hotel restaurant is only average.

The service was terrible, but the environment was great.

I chose this hotel specifically because of the 24-hour airport pickup, expecting decent service given it's under Sichuan Airlines, but I was sorely disappointed. The room was old-fashioned, and the hygiene was just okay, with a strange odor. I went for breakfast at 8:50 AM, and there was practically nothing left to eat, while a group of staff members stood around chatting, waiting to clear plates. Also, a heads-up to everyone: avoid buying anything from the convenience store next to the lobby. The prices are comparable to what you'd find at a tourist attraction or airport, and all the food items were covered in dust. Definitely steer clear.