We read everything that comes to our inbox and reply on the merits. Choose the address that matches the subject of your message — this way you will get an answer faster.
Whom to write to
| Subject | Address |
|---|---|
| Found a mistake in an article, on a hotel page or in a route, a wrong price, schedule or link; suggestions for the site and article topics; readers’ questions | manager@asiaroutes.ru |
| Partnership and advertising: proposals for cooperation, placing materials, integrations, affiliate programs, hotels and services that want to be on the site | partners@asiaroutes.ru |
| Technical and legal questions: site outages, personal data and account deletion, complaints from rights holders, questions about the agreement | admin@asiaroutes.ru |
What to include in an error report
A link to the page, what exactly is wrong and, if you have one, a source with the correct data. For hotels, the name and city. We will fix it and update the page, and we will thank you for finding the inaccuracy.
How we reply
Usually within a few working days. Urgent booking questions are handled by the site of the partner where you placed your order: we do not accept payments or make bookings ourselves.
Details
The personal data operator processes requests within a reasonable time. How personal data is handled is described in the Privacy Policy.